High Quality Translation and Localization through Key Performance Indicators
OmniLingua Worldwide doesn’t just give lip service to providing high-quality translation and localization services. We live and breathe it. But even more than that, we prove it—through Key Performance Indicators (KPIs).
How it Works
We typically measure three general key business indicators:
You Set the Bar
- Quality—First-pass yield; linguistic quality
- Time—Project delivery attainment; first-pass yield
- Cost—Cost per word processed over time; savings generated via leveraging
You decide what metrics we measure—and what processes to improve. Once you determine what’s important to you, OmniLingua will work with you to customize the J2450 metric to reflect your unique requirements.
How we’re Different
You likely won’t hear about KPIs from our competitors. Why? Because proving quality is time consuming. It can be daunting to collect and submit data—and many companies also fear the consequences. Not OmniLingua. Right up front, we let our key clients know this is the way we work. (Please Note: Since KPIs are only statistically valid if there are enough project data points, we are only able to offer KPIs to companies with significant localization requirements).
Interested in partnering with OmniLingua Worldwide? Please contact us.