OmniLingua, Your Partner throughout the Quality Journey

The quest for quality is indeed a continuous journey, and OmniLingua language management professionals are skilled in helping our clients manage and track the processes and metrics that define the journey and document and guide our progress.

It is crucial not to overlook the importance of carefully and objectively measuring outcomes throughout the translation process and using the data to guide our journey in the pursuit of attaining ever-higher benchmarks in quality. To think and act “qualitatively” in every aspect of business, including translation processes and outcomes, we must think and act “quantitatively” as well. Statistical Process Control allows us to do precisely that.

OmniLingua professionals work with you from planning and authoring of original material to tracking and reviewing the outcome of each translation and publishing process. Through our carefully refined process of gathering and analyzing meaningful data, your OmniLingua team is able to objectively monitor quality metrics.

We will help you establish specific criteria for measurement and review, including:

• Develop a specific review of the source document
• Develop a specific test of the document or translation
• Create criteria for judgment

And most importantly, we will help:

• Apply the new knowledge gained, to enhance quality

Look to OmniLingua for the extensive Statistical Process Control expertise that will be an invaluable resource to your organization’s overall drive to improve and enjoy the rewards of enhanced quality and productivity.